DigitalGenius

How Autodesk and DigitalGenius are evolving AI customer service beyond chatbots

How Autodesk and DigitalGenius are evolving AI customer service beyond chatbots

4 monthes ago   |   VentureBeat

The simple customer service chatbot often promises more than it delivers - struggling to understand requests using natural language processing and awkwardly performing the...
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How to successfully negotiate with the 3 types of AI vendors

How to successfully negotiate with the 3 types of AI vendors

8 monthes ago   |   VentureBeat   |   2 articles

GUEST: Over the past couple of years, we've seen nearly every tech giant - including Amazon, Salesforce, Oracle, Microsoft, and Google - either announce their own AI initiative...
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Ex-Putin acolyte launches early-stage VC firm Day One Ventures

Ex-Putin acolyte launches early-stage VC firm Day One Ventures

11 monthes ago   |   VentureBeat

Masha Drokova has had a busy year, tapping into her PR network and sourcing limited partners to back her first venture capital firm. Today, the 28-year-old angel investor...
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DigitalGenius raises $14.75 million to bring artificial intelligence to customer service

DigitalGenius raises $14.75 million to bring artificial intelligence to customer service

One year ago   |   VentureBeat   |   2 articles

DigitalGenius , a fledgling artificial intelligence startup that's setting out to automate many facets of customer service, has announced a $14.75 million series A funding...
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Augment raises $5 million to help customer service agents with AI

Augment raises $5 million to help customer service agents with AI

One year ago   |   VentureBeat   |   4 articles

EXCLUSIVE: Augment today announced it has raised $5 million for an AI platform that assists customer service agents at large companies. The startup had operated in stealth for...
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Exynos versions of Galaxy S10 and S10 Plus just got benchmarked

Exynos versions of Galaxy S10 and S10 Plus just got benchmarked

Not long ago we saw a benchmark for the Snapdragon 855 version of the Samsung Galaxy S10 Plus likely to land in the US, and now there's a benchmark seemingly for the Exynos... Read more ...

Apple's new 11-inch iPad Pro is cheaper than ever before in a 64GB configuration

Apple's new 11-inch iPad Pro is cheaper than ever before in a 64GB configuration

There's no question about it - if you're in the market for a tablet nowadays that can strike a solid balance between productivity and style, raw power and portability, with... Read more ...

Google's unlocked Pixel 2 drops to its lowest price yet, Pixel 2 XL...

Google's unlocked Pixel 2 drops to its lowest price yet, Pixel 2 XL discounts renewed

Google's Pixel 3 and Pixel 3 XL smartphones are on sale... yet again, starting at $649 and $749 respectively, down from their $799 and $899 list prices, but Android purists on... Read more ...

Facebook's new ‘Community Actions' will bring user-made petitions to your feed

Facebook's new ‘Community Actions' will bring user-made petitions to your feed

Mad as Hell about something? Not going to take it anymore? Well, you're in luck, because Facebook is currently rolling out a new tool in the US that will let users create and... Read more ...

Renders Of Samsung Galaxy S10E, S10, S10+ Leaked

Renders Of Samsung Galaxy S10E, S10, S10+ Leaked

The Samsung Galaxy S10 is one of the most anticipated Android smartphones at the moment. More recently we've seen an alleged real-life photo of the handset surface , and now... Read more ...

Facebook Introduces Political Petitions Feature

Facebook Introduces Political Petitions Feature

Facebook wants to be more than just the place that you share photos, links, and funny videos. Come 21st of January, 2019, Facebook has plans to roll out a new feature called... Read more ...

Deal: Get the NVIDIA Shield TV for less than $150 at Amazon

Deal: Get the NVIDIA Shield TV for less than $150 at Amazon

The best Android TV box, NVIDIA Shield TV is once again on sale at Amazon, but this time customers get to choose from three different bundles. As some of you might already... Read more ...

Regular Galaxy S10 gets benchmarked, not as powerful as the iPhone XS

Regular Galaxy S10 gets benchmarked, not as powerful as the iPhone XS

The Exynos-powered Galaxy S10+ produced some pretty lackluster scores earlier today that likely weren't representative of its full potential. And to back this theory up, the... Read more ...

Samsung has more notch-bearing smartphones on the way

Samsung has more notch-bearing smartphones on the way

The upcoming Samsung Galaxy M20 Despite avoiding the notch throughout both 2017 and 2018, later this month Samsung will fully embrace the controversial design feature with the... Read more ...

Google deal cuts the price of the Pixel 3 and Pixel 3 XL by $150 each

Google deal cuts the price of the Pixel 3 and Pixel 3 XL by $150 each

If you've been waiting for Google to offer a new deal on the Pixel 3 and Pixel 3 XL, your patience has been rewarded. Both handsets have been reduced in price by $150 at the... Read more ...