DigitalGenius

How Autodesk and DigitalGenius are evolving AI customer service beyond chatbots

How Autodesk and DigitalGenius are evolving AI customer service beyond chatbots

1 month ago   |   VentureBeat

The simple customer service chatbot often promises more than it delivers - struggling to understand requests using natural language processing and awkwardly performing the...
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How to successfully negotiate with the 3 types of AI vendors

How to successfully negotiate with the 3 types of AI vendors

5 monthes ago   |   VentureBeat   |   2 articles

GUEST: Over the past couple of years, we've seen nearly every tech giant - including Amazon, Salesforce, Oracle, Microsoft, and Google - either announce their own AI initiative...
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Ex-Putin acolyte launches early-stage VC firm Day One Ventures

Ex-Putin acolyte launches early-stage VC firm Day One Ventures

8 monthes ago   |   VentureBeat

Masha Drokova has had a busy year, tapping into her PR network and sourcing limited partners to back her first venture capital firm. Today, the 28-year-old angel investor...
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DigitalGenius raises $14.75 million to bring artificial intelligence to customer service

DigitalGenius raises $14.75 million to bring artificial intelligence to customer service

9 monthes ago   |   VentureBeat   |   2 articles

DigitalGenius , a fledgling artificial intelligence startup that's setting out to automate many facets of customer service, has announced a $14.75 million series A funding...
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Augment raises $5 million to help customer service agents with AI

Augment raises $5 million to help customer service agents with AI

One year ago   |   VentureBeat   |   4 articles

EXCLUSIVE: Augment today announced it has raised $5 million for an AI platform that assists customer service agents at large companies. The startup had operated in stealth for...
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Target one-ups Best Buy with $150 gift cards for Pixel 3 and 3 XL pre-orders

Target one-ups Best Buy with $150 gift cards for Pixel 3 and 3 XL pre-orders

If your mind is set on one of the two new “Made by Google” smartphones running stock Android Pie out the box, but you're having trouble deciding where to pre-order the Pixel 3... Read more ...

Here's a first look at Apple's first ever clear case, for the colorful iPhone XR

Here's a first look at Apple's first ever clear case, for the colorful iPhone XR

Tucked in press releases about the new 2018 iPhones' announcement abroad, was something that is amiss in the US one, namely the revelation that Apple will be selling a clear... Read more ...

OnePlus 6T will introduce new OxygenOS UI

OnePlus 6T will introduce new OxygenOS UI

The new OnePlus 6T will be made official later this month and now OnePlus has revealed that they will also introduce a new OxygenOS UI with the launch of the device. The... Read more ...

LG V40 Pre-Orders Open Earlier Than Expected

LG V40 Pre-Orders Open Earlier Than Expected

The LG V40 was announced a few weeks ago and if you were thinking of getting your hands on the handset, you might be pleased to learn that the phone will now be available for... Read more ...

Deal: Unlocked LG V35 ThinQ gets a $250 discount on Amazon

Deal: Unlocked LG V35 ThinQ gets a $250 discount on Amazon

For whatever reasons LG has decided to launch two V series flagships this year, the V35 ThinQ and V40 ThinQ. While the former is already available for purchase in just about... Read more ...

Nokia 5.1 Plus may receive Android 9.0 Pie by the end of 2018

Nokia 5.1 Plus may receive Android 9.0 Pie by the end of 2018

HMD Global confirmed early this month that four of its Nokia-branded smartphones will receive Android 9.0 Pie updates by the end of November. Two of them, Nokia 6.1 and Nokia... Read more ...

Essential's Audio Adapter Stops By The FCC

Essential's Audio Adapter Stops By The FCC

The problem with smartphones these days is that many are starting to ditch the headphone jack. We imagine that in the next few years when wireless headphones become ubiquitous... Read more ...

U.S. Senators tell Canada's Prime Minister to reconsider using Huawei's 5G...

U.S. Senators tell Canada's Prime Minister to reconsider using Huawei's 5G technology

U.S. Senators Mark Warner and Marco Rubio have sent a letter to Canadian Prime Minister Justin Trudeau, asking him to keep Huawei technology and equipment out of Canada's 5G... Read more ...

Google's Pixel camera app to receive external mic support

Google's Pixel camera app to receive external mic support

Google's Pixel phones may be known for their incredible photo and video-taking prowess, but audio recording is one area in which the handset range could stand to see a little... Read more ...

Real-Time Translation Coming To All Google Assistant Headphones

Real-Time Translation Coming To All Google Assistant Headphones

Google Translate is one of the better translation platforms available out there, thanks to the use of machine learning that helps it better understand things like natural... Read more ...