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Facebook has been using contractors to transcribe Messenger voice chats

3 monthes ago   |   By iMore

How. Does. This. Keep. Happening.
What you need to know
A report indicates that Facebook was paying third parties to transcribe Messenger audio conversations.
The conversations were anonymous and often "vulgar."
Facebook says it has since stopped this human review process.
Were you sitting there to yourself and thinking, "Gee, it's been too long since Facebook screwed up?" Me neither, but that's exactly what's happened. Again. According to a report from Bloomberg , Facebook has been paying hundreds of third-party contractors to listen to and transcribe audio conversations from Facebook...
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Facebook Paid Contractors to Transcribe Messenger Voice Chats

Facebook Paid Contractors to Transcribe Messenger Voice Chats

3 monthes ago   |   By Mac Rumors

Facebook paid “hundreds of outside contractors” to transcribe user audio clips from its Messenger app, reports Bloomberg .
Employees who worked on the transcription were not told where the audio was recorded or how it was obtained, nor were they told why Facebook needs conversations transcribed.
Facebook says that while it had indeed been transcribing audio, it no longer plans to do so. "We paused human review of audio more than a week ago,” Facebook told Bloomberg .
Facebook's decision to pause its audio transcribing comes following scrutiny of human review programs from Apple, Amazon...
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Facebook admits to reviewing Messenger app audio with ‘hundreds of contractors'

Facebook admits to reviewing Messenger app audio with ‘hundreds of contractors'

3 monthes ago   |   By 9to5Mac

After Apple and Google have come under fire for using humans to review recordings of users captured by their voice assistants, a report today from Bloomberg highlights that Facebook was doing the same until roughly a week ago.
more...
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