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How a chatbot helps the People's Choice Awards

One year ago   |   By VentureBeat

GUEST: People's Choice Awards is a televised awards show that allows the public to vote for their favorite celebrities in movies, TV shows, music and digital. The event is watched by over 10 million viewers and receives over 200 million votes from fans each year. In previous years, all votes were cast through mobiles apps and a responsive website, but for the 2017 show, People's Choice Awards decided to extend its digital presence by utilizing the Facebook Messenger platform and its 1 billion users to provide an additional channel for voting.
The Facebook page for People's Choice Awards...
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