Mobile > Wireless

T-Mobile CEO Mocks DirecTV Now, Compares It To His Cooking Show

8 monthes ago   |   By Android Headlines

T-Mobile Chief Executive Officer John Legere didn't miss the opportunity provided by the latest “Un-Carrier Next” conference to once again openly mock the rest of the wireless industry, having paid special attention to AT&T while speaking from Charleston, South Carolina, earlier today. The event organized for the launch of T-Mobile's Team of Experts initiative also saw the industry veteran compare DirecTV Now service with Slow Cooker Sunday, a weekly cooking show he's been streaming for the last two and a half years, primarily with the goal of pitching T-Mobile's service in an...
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T-Mobile customer service ditches robots and call transfers as ‘Team of Experts' offers dedicated 24/hr. support

T-Mobile customer service ditches robots and call transfers as ‘Team of Experts' offers dedicated 24/hr. support

8 monthes ago   |   By 9to5Mac

At its un-carrier next event this morning, T-Mobile detailed its latest move, “Team of Experts” to evolve customer support. Designed to be good for customers and good for business, the new plan focuses on offering personal 24-hour support. T-Mobile has also announced new perks for customers like a free year of Pandora Plus and exclusive ticket access via Live Nation.
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T-Mobile Vows To Solve ‘Soul-Crushing' Customer Service

8 monthes ago   |   By Android Headlines

T-Mobile on Wednesday vowed to tackle the issue of “soul-crushing” interactive voice response solutions being used in customer service with “Team of Experts,” a new initiative that's starting today and will essentially revamp the company's support channels. Instead of automated bot responders and call bouncing, T-Mobile customers will have their issues resolved by teams that will share offices, eliminating the need for lengthy resolutions and prioritizing the number of tackled issues over timing support agents, which is what the rest of the industry is doing, according to COO Mike...
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T-Mobile Offering Free Pandora Plus & Exclusive Live Nation Concert Perks

T-Mobile Offering Free Pandora Plus & Exclusive Live Nation Concert Perks

8 monthes ago   |   By Android Headlines

T-Mobile held its Un-carrier Next event today, and had a couple of announcements. T-Mobile is getting rid of the automated service when you call customer service, and it is also expanding music services for its customers. It is offering a free Pandora Plus subscription and exclusive magenta benefits at Live Nation concerts for all of its subscribers. Allowing customers to get more music, for free, without having to pay anything extra.
With this announcement, T-Mobile is giving out Pandora Plus for just a year, through the T-Mobile Tuesdays app. So you're getting this for free for a year...
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T-Mobile Now Offering Free Month-Long Service Trials

8 monthes ago   |   By Android Headlines

T-Mobile is now offering free month-long trials of its services to American consumers who are considering switching to its network, though the promo still isn't available in all parts of the United States and comes with some other strings attached. The company's trial program can also end sooner if customers exceed 30GB of data and taking advantage of the promotional offer means using your smartphone in conjunction with a dedicated hotspot. T-Mobile will be sending the hotspot devices in question along with a SIM card meant to be used with them free of charge, whereas the shipping process...
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Samsung Galaxy S10 5G pre-orders begin in the US as Verizon's 5G network expands

Samsung Galaxy S10 5G pre-orders begin in the US as Verizon's 5G network expands

The wait for Samsung's massive Galaxy S10 5G is almost over in the US, as Verizon has opened up pre-orders for the phone, with in-store availability kicking off on May 16... Read more ...

Amex Business Platinum offers serious perks

Amex Business Platinum offers serious perks

Heads up! We share savvy shopping and personal finance tips to put extra cash in your wallet. Mobile Nations may receive a commission from The Points Guy Affiliate Network. If... Read more ...

Google Assistant's ‘Tell Me A Story' Feature Arrives On Smartphones

Google Assistant's ‘Tell Me A Story' Feature Arrives On Smartphones

Google Assistant has a neat little feature called “Tell Me A Story” which will make story time with your kids more fun. This feature was previously limited to the Assistant on... Read more ...

Huawei P30 Lite deals are here: get a free pair of wireless headphones when...

Huawei P30 Lite deals are here: get a free pair of wireless headphones when you pre-order

Hot on the heels of its two bigger brothers - the Huawei P30 and P30 Pro - the Huawei P30 Lite is now available for pre-order. Unlike the other two devices however, P30 Lite... Read more ...

Pixel 3a leak gives us another look at Google's mid-range smartphone

Pixel 3a leak gives us another look at Google's mid-range smartphone

With the May 7th launch date of the Pixel 3a slowly inching its way closer, new leaks of Google's mid-range device are likely to spill out between now and then. This latest one... Read more ...

Mario Kart Tour Beta Release On Phones Confirmed For Next Month

Mario Kart Tour Beta Release On Phones Confirmed For Next Month

Nintendo fans have long been waiting for Mario Kart Tour , which is basically the mobile-friendly version of Mario Kart. Not a lot of details have been revealed about this... Read more ...

Ghostek's Waterproof NAUTICAL2 Case Available For The Galaxy S10 & S10+

Ghostek's Waterproof NAUTICAL2 Case Available For The Galaxy S10 & S10+

If you've recently bought the Galaxy S10 or Galaxy S10+, and are looking for a proper waterproof case, you'll be glad to know that Ghostek released such a case. The Ghostek... Read more ...

Don't hold your breath for a Galaxy Fold. things are looking pretty bleak

Don't hold your breath for a Galaxy Fold. things are looking pretty bleak

Could've been a pretty special day for tech enthusiasts. Tomorrow is the day we should've been able to get the first batch of Samsung Galaxy Fold phones. The pre-orders were... Read more ...

Best free iOS games to play on your iPhone or iPad in 2019

Best free iOS games to play on your iPhone or iPad in 2019

There's no doubt that gaming has become a staple of nowadays pop culture, permeating very well into almost any other aspect of out everyday lives. The most popualr video games... Read more ...

Samsung Galaxy View2 officially confirmed, arrives April 26th for $740 w...

Samsung Galaxy View2 officially confirmed, arrives April 26th for $740 w/ 17.3-inch display

Remember that huge Android tablet Samsung and AT&T put out a few years ago? Now, it's being refreshed. After a leak earlier this week, the Samsung Galaxy View2 has been... Read more ...