Mobile > Wireless

T-Mobile CEO Mocks DirecTV Now, Compares It To His Cooking Show

1 month ago   |   By Android Headlines

T-Mobile Chief Executive Officer John Legere didn't miss the opportunity provided by the latest “Un-Carrier Next” conference to once again openly mock the rest of the wireless industry, having paid special attention to AT&T while speaking from Charleston, South Carolina, earlier today. The event organized for the launch of T-Mobile's Team of Experts initiative also saw the industry veteran compare DirecTV Now service with Slow Cooker Sunday, a weekly cooking show he's been streaming for the last two and a half years, primarily with the goal of pitching T-Mobile's service in an...
Read more ...

 

T-Mobile customer service ditches robots and call transfers as ‘Team of Experts' offers dedicated 24/hr. support

T-Mobile customer service ditches robots and call transfers as ‘Team of Experts' offers dedicated 24/hr. support

1 month ago   |   By 9to5Mac

At its un-carrier next event this morning, T-Mobile detailed its latest move, “Team of Experts” to evolve customer support. Designed to be good for customers and good for business, the new plan focuses on offering personal 24-hour support. T-Mobile has also announced new perks for customers like a free year of Pandora Plus and exclusive ticket access via Live Nation.
more...
Read more ...

 

T-Mobile Vows To Solve ‘Soul-Crushing' Customer Service

1 month ago   |   By Android Headlines

T-Mobile on Wednesday vowed to tackle the issue of “soul-crushing” interactive voice response solutions being used in customer service with “Team of Experts,” a new initiative that's starting today and will essentially revamp the company's support channels. Instead of automated bot responders and call bouncing, T-Mobile customers will have their issues resolved by teams that will share offices, eliminating the need for lengthy resolutions and prioritizing the number of tackled issues over timing support agents, which is what the rest of the industry is doing, according to COO Mike...
Read more ...

 

T-Mobile Offering Free Pandora Plus & Exclusive Live Nation Concert Perks

T-Mobile Offering Free Pandora Plus & Exclusive Live Nation Concert Perks

1 month ago   |   By Android Headlines

T-Mobile held its Un-carrier Next event today, and had a couple of announcements. T-Mobile is getting rid of the automated service when you call customer service, and it is also expanding music services for its customers. It is offering a free Pandora Plus subscription and exclusive magenta benefits at Live Nation concerts for all of its subscribers. Allowing customers to get more music, for free, without having to pay anything extra.
With this announcement, T-Mobile is giving out Pandora Plus for just a year, through the T-Mobile Tuesdays app. So you're getting this for free for a year...
Read more ...

 

T-Mobile Now Offering Free Month-Long Service Trials

1 month ago   |   By Android Headlines

T-Mobile is now offering free month-long trials of its services to American consumers who are considering switching to its network, though the promo still isn't available in all parts of the United States and comes with some other strings attached. The company's trial program can also end sooner if customers exceed 30GB of data and taking advantage of the promotional offer means using your smartphone in conjunction with a dedicated hotspot. T-Mobile will be sending the hotspot devices in question along with a SIM card meant to be used with them free of charge, whereas the shipping process...
Read more ...

 


Search by Tags

   Wireless      Vidéo      Open      T-Mobile      AT&T      Industry      Video      Mobility      Facebook      Mobiles      Mobile      Videos      AT&T News      T-Mobile News      Personalizations      Personalization      Business      Apple      Phones      Phone      Android News      Apps      App      Musics      Music      Card      Devices      Device      Cards      One      Network      Networking      Networks      Sim      Smartphones      Smartphone  


Huawei's First 5G Phone Will Have A Foldable Display

Huawei's First 5G Phone Will Have A Foldable Display

It was reported recently that Huawei is thinking about launching a foldable smartphone as well. This wasn't surprising given that the pace at which the company has been... Read more ...

Brydge Chrome OS Keyboards & Possible Pixelbook 2 Images Leak

Brydge Chrome OS Keyboards & Possible Pixelbook 2 Images Leak

In short: Google's long-expected Pixelbook ‘Nocturne' and rumored Brydge high-end keyboards for Chrome OS now seem to have been outed in press renders recently discovered by... Read more ...

Samsung just cut the price of Galaxy S9 and S8 handsets by £100+

Samsung just cut the price of Galaxy S9 and S8 handsets by £100+

The Samsung Galaxy S9 is one of the best flagship phones on the market and the S8 is still fantastic despite being a little older. Yet you could now get your hands on them for... Read more ...

Galaxy A7 is official, Samsung's first triple-camera phone, a harbinger of...

Galaxy A7 is official, Samsung's first triple-camera phone, a harbinger of Galaxy S10

And so, it's official. Samsung's long-rumored first phone with three rear cameras, that is. The world's largest phone maker just issued a press release announcing a Galaxy A7... Read more ...

Meizu X8 Android Smartphone Gets Official

Meizu X8 Android Smartphone Gets Official

Meizu has added another new Android smartphone to its line up, the Meizu X8. The handset is equipped with a 6.2 inch display that features a FHD+ resolution of 2220 x 1080... Read more ...

Vortex Cloud Gaming: 3-Month Subscription, Save 33%

Vortex Cloud Gaming: 3-Month Subscription, Save 33%

We have a great deal on the Vortex Cloud Gaming: 3-Month Subscription in the Geeky Gadgets Deals store today, you can save 33% off the regular price. The Vortex Cloud Gaming... Read more ...

Microsoft introduces AMP support in Bing mobile searches

Microsoft introduces AMP support in Bing mobile searches

Whether you're using Google or Bing for web searches, you can now benefit from fast load times with AMPs. Microsoft has supported Accelerated Mobile Pages since 2016, but the... Read more ...

It doesn't look like the OnePlus 6T will come with a triple camera

It doesn't look like the OnePlus 6T will come with a triple camera

We already know that the OnePlus 6T is set to drop the headphone jack and include an in-display fingerprint scanner, but until now we are yet to learn much about the rear... Read more ...

Android Q confirmed for the Essential Phone

Android Q confirmed for the Essential Phone

Essential have confirmed that PH-1 devices will receive Android Q - the next version of the Google's mobile operating system, which is likely to be released next summer. The... Read more ...

Save 27% On The Solar System Mini Set

Save 27% On The Solar System Mini Set

We have a great deal on the Solar System Mini Set in the Geeky Gadgets Deals store today, you can save 27% on the Solar System Mini Set. The Solar System Mini Set is available... Read more ...