Mobile > Tablets

Apple's iPad takes the lead in latest customer satisfaction survey, Amazon close behind

26 days ago   |   By Phone Arena

Apple iPad Pro 9.7-inch
There's no denying that Apple's products are placed quite high up in the pricing spectrum. And, as expected, along with this premium pricing come rather high satisfaction scores - the iPhone and Apple Watch have near-perfect satisfaction ratings. But according to a new report by the American Customer Satisfaction Index, the iPad and Mac don't command this same level.
In a survey conducted, which covers laptops, desktops, and tablets, it was revealed that Apple's iPad and Mac lines reached a median satisfaction ...
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Mac and iPad lead PC and tablet market in customer satisfaction, Samsung and Amazon share second place

Mac and iPad lead PC and tablet market in customer satisfaction, Samsung and Amazon share second place

26 days ago   |   By 9to5Mac

New data is out today from the American Customer Satisfaction Index on household appliances and electronics. The report shows Mac and iPad just beating out customer satisfaction ratings from Samsung and Amazon .
more...
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Apple Devices Earn Highest Customer Satisfaction Score Among PC and Tablet Makers

Apple Devices Earn Highest Customer Satisfaction Score Among PC and Tablet Makers

26 days ago   |   By Mac Rumors

Apple's Macs and iPad s continue to have the highest customer satisfaction score among PC and tablet makers, according to the American Customer Satisfaction Index 's new 2018 Household Appliance and Electronics Report.
Apple earned an ACSI score of 83 in 2018, the same score that it had last year, remaining in the lead over Amazon, Samsung, ASUS, HP, Lenovo, and more.
According to the ACSI, Apple's machines earned best-in-class ratings across "nearly every aspect of the customer experience" from device design to features and available apps.
Apple earned the highest score despite the fact...
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