Mobile > Vidéos

Bite-Sized Learning Techniques for Mobile Customer Onboarding

One year ago   |   By Apptentive

The Awareness-Interest-Desire-Action, or AIDA, theory has been used to illustrate a customer's purchasing journey for over a century now. In recent times, it has been proposed that the purchasing process may actually extend beyond ‘Action' to include ‘Satisfaction.'
Onboarding is an inextricable component of customer satisfaction, and there are several ways to do this. Traditionally, manufacturers have included user manuals with their products to onboard customers. More recently, customer onboarding processes include the use of knowledge databases, one-on-one training programs, and even...
Read more ...

 


Search by Tags

   Vidéos      Strategies      Productivity      Productivities      One      Strategy      Desire      Mobiles      Mobile      Video      Action      Mobility      Videos      Actions      App Design      Customer Experience  


Cellebrite claims it's now able to unlock any iPhone or iPad, including iOS 12.3

Cellebrite claims it's now able to unlock any iPhone or iPad, including iOS 12.3

The Israeli forensics firm Cellebrite revealed this week that it now has the ability to unlock any iOS device that's running up to iOS 12.3. The firm made the announcement on... Read more ...

Samsung's Galaxy Fold might not show up until after the Note 10

Samsung's Galaxy Fold might not show up until after the Note 10

It's not easy launching a foldable phone in 2019, as Samsung is quickly finding out: the latest reports from Asia suggest that its innovative Galaxy Fold handset won't be going... Read more ...

Huawei Mate X Delayed To September For Extra Testing

Huawei Mate X Delayed To September For Extra Testing

2019 was supposed to be the year of the foldable phone, but it is already halfway through the year and we still do not have any idea of how these phones are supposed to change... Read more ...

Users are seeing ‘Booking.com' ads on Huawei smartphone lockscreens

Users are seeing ‘Booking.com' ads on Huawei smartphone lockscreens

Huawei isn't viewed in the best light as of late, and one of its latest moves isn't helping the situation. This week, some users are seeing ads for Booking.com show up on the... Read more ...

Google killing ‘Google Pay Send' in the UK later this year

Google killing ‘Google Pay Send' in the UK later this year

Besides paying with your phone at physical retailers, Google Pay features peer-to-peer capabilities that are a remnant of Google Wallet. In an email to users today, the company... Read more ...

How to sign documents on your Mac with your iPhone or iPad

How to sign documents on your Mac with your iPhone or iPad

Skip the trackpad and sign documents on your Mac with your iPhone or iPad. This fall, macOS Catalina , iOS 13 , and iPadOS 13 will offer greater interoperability between Mac... Read more ...

Galaxy Note 10 price and release date expectations: in-depth analysis

Galaxy Note 10 price and release date expectations: in-depth analysis

The Galaxy Note 10 is almost around the corner, and because of that, there is an abundance of leaks and rumors surrounding Samsung's upcoming heavyweight smartphone. We already... Read more ...

Report: Huawei postpones Mate X launch until September for further ‘testing'

Report: Huawei postpones Mate X launch until September for further ‘testing'

The launch of the much anticipated foldable Huawei Mate X phone has been postponed from June until September. more... Read more ...

Here's how the US carrier networks perform among the crowds of Coachella or...

Here's how the US carrier networks perform among the crowds of Coachella or Times Square

There are 5G network speeds under the few lampposts in Chicago where they are available and with you as the sole network user, and then there are Verizon, T-Mobile, AT&T or... Read more ...

Rahul Sharma's new venture Revolt is set to launch 'AI-enabled' electric...

Rahul Sharma's new venture Revolt is set to launch 'AI-enabled' electric motorcycle in India next week

Moving from mobiles to automobiles, Micromax co-founder Rahul Sharma is set to unveil "India's first AI-enabled electric motorcycle" on 18th June in New Delhi. With the launch... Read more ...