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“This is bonkers”: FCC wants to stop reviewing most complaints about ISPs

7 days ago   |   By Ars Technica

Enlarge / Ajit Pai does the Harlem Shake in order to prove that the FCC should repeal net neutrality.
Ajit Pai's Federal Communications Commission is proposing that it stop reviewing the vast majority of consumer complaints about telecom companies. Going forward, consumers harmed by broadband, TV, and phone companies would have to pay $225 in order to get an FCC review of their complaints.
The FCC accepts two types of complaints: informal ones and formal ones. It costs nothing to file an informal complaint and $225 to file a formal one; given that, consumers almost always file informal...
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Proposed FCC changes try to discourage people from complaining

Proposed FCC changes try to discourage people from complaining

7 days ago   |   By Phone Arena

The FCC and its chairman, Ajit Pai, have been in the public eye for a while now, most notably for the removal of the net neutrality guidelines. Their next questionable move is apparently to stop listening to their complaints at all. Don't worry though, you will still be able to get their attention for the low price of $225!
The move came to light after two Democratic senators - Frank Pallone and Mike Doyle wrote a letter to chairman Pai, stating their concern about changes in the way informal complaints to the FCC will be treated.
The FCC allows for two types of complaints to be ...
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