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T-Mobile, MetroPCS top full price carriers in wireless customer care again

6 monthes ago   |   By Phone Arena

In the beginning of the year, T-Mobile topped full price postpaid carriers in wireless customer care, according to J.D. Power and Co. And the best score among full price pre-paid providers belonged to MetroPCS. The results from Volume 2 of the survey were released today, and both T-Mobile and MetroPCS again had the top scores for their respective categories. Of course, both providers are found under the T-Mobile corporate umbrella .
Volume 2 results are based on the results of 14,745 subscribers who called their carriers' customer ...
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