Roles

The CIO's Role in Regaining Customer Trust

7 days ago   |   By Tech Radar

The role of the CIO has been evolving to adapt to a fluid technological landscape, one where the customer or user experience and satisfaction are at the core of any sustainable business venture. CIOs now face the daunting task of trying to integrate cutting edge technologies into workflows while ideally strengthening the trust bond between the company and its stakeholders. Like a chef, they must strike the perfect equilibrium between optimal efficiency internally and ensuring that the needs of the customer are met. Get it wrong and the customer experience will suffer, which in turn will...
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